“Your entire process is first class”
When I was searching the internet for “cabinet door replacements” I came across your company. The website was excellent and after reviewing the video, I called the company to get a few questions I had answered. Your customer service people, and I spoke to two of them, Becky and Stacy, were fantastic. They were able to answer all of my questions. They didn’t hesitate to provide guidance and helpful comments, which gave me confidence to go ahead with the re-modeling of our cabinet doors.
The ordering process was easy after the measurements were taken. Your easy “walk through the order” website was easy to do and not difficult to follow. The doors shipped in about four weeks and we took our time to get them up correctly over two half days. They are beautiful and we are extremely pleased with everything. We priced out entire new cabinets from three local dealers and they all ran about $12,000, which was a budget buster for us.
We saved a lot of money, about $10,000, by keeping the existing framework and just redoing the doors. The money we saved was used for new granite counter tops, as well as painting and flooring for the entire kitchen area. Our painter saw the doors up, along with a realtor and relatives and friends and all were very impressed with the quality and detail of the color and style we selected.
One more comment. I was in manufacturing for 30 years as a marketing representative. I knew quality when I saw it and commented to my wife how professional I thought your entire process was. Starting from website, to accurate production time, to customer service, to shipping, your entire process is first class and ranks very high for hitting 100% of customer satisfaction in my book.
I’m looking forward to an “Open House” with our new neighbors and friends and I’m sure many of them are going to want to make changes to their nine year old kitchens with the original cabinets.
Thanks – an excellent product.